Privacy Policy

Effective Date: 27 June 2023

  1. Information We Collect

    1. Personal Information

      We may collect personal information from you when you voluntarily provide it to us, such as when you fill out a contact form, subscribe to our newsletter, make a booking, or interact with us through our Website. The types of personal information we may collect include your name, email address, phone number, mailing address, and any other information you choose to provide.

    2. Usage Data

      When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our Website.

    3. Cookies and Similar Technologies

      We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Website. Cookies are small files that are stored on your device's browser and allow us to recognize your browser and remember certain information. You can adjust your browser settings to refuse cookies or to be alerted when cookies are being sent. However, please note that disabling cookies may affect the functionality of certain parts of our Website.

  2. Use of Information

    1. We may use the information we collect for various purposes, including but not limited to:

      1. Providing and improving our services, products, and Website functionality.
      2. Responding to your inquiries, requests, and feedback.
      3. Sending you promotional and marketing communications with your consent.
      4. Processing your bookings and transactions.
      5. Analyzing and monitoring usage trends and preferences.
      6. Protecting the security and integrity of our Website.
    2. We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  3. Disclosure of Information

    1. We may share your personal information with trusted third parties for the following purposes:

      1. Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as website hosting, data analysis, marketing, and customer support. These service providers will have access to your personal information as necessary to perform their functions but are prohibited from using it for any other purpose.
      2. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the Website, or (iv) protect the personal safety of users of the Website or the public.
      3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information to the relevant third party involved in the transaction.
    2. We will not sell, rent, or otherwise disclose your personal information to third parties for their direct marketing purposes without your explicit consent.

  4. Data Security

    1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

  5. Your Choices

    1. You have the right to access, rectify, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

    2. If you no longer wish to receive promotional and marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you non-promotional messages related to your bookings or transactions.

  6. Links to Third-Party Websites

    1. Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information to them.

  7. Children's Privacy

    1. Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to remove that information from our servers.

  8. Changes to this Privacy Policy

    1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes to this Privacy Policy by posting the updated version on our Website or by other means of communication. We encourage you to review this Privacy Policy periodically for any changes.

  9. Contact Us

    1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

      CNZ Wild Adventures
      Address: Tauranga, New Zealand
      Phone: +64211234024

      Please note that due to the nature of email communication, we cannot guarantee the security of information transmitted via email. Therefore, please do not include sensitive information in your email correspondence with us.